FREQUENTLY ASKED QUESTIONS
All Auline jewelry is made from surgical-grade 316L stainless steel with permanent PVD coating. Gold pieces are plated with 18k gold PVD — not standard gold plating.
316L steel is hypoallergenic, corrosion-resistant, and the same material used in medical instruments and luxury watches.
316L steel is hypoallergenic, corrosion-resistant, and the same material used in medical instruments and luxury watches.
Yes. Auline jewelry is fully waterproof — safe to wear in the shower, pool, ocean, or gym.
No. PVD coating prevents nickel leaching, skin discoloration, and irritation — even with daily wear.
Add 3 items to your cart and the cheapest item is automatically deducted at checkout. No code needed.
If your piece tarnishes within 365 days of purchase, we'll replace it free of charge. No questions asked.
SHIPPING & RETURNS
Orders are processed within 1–2 business days and delivered within 5–10 business days. A tracking link is sent as soon as your order ships.
Yes, we ship internationally. Shipping times may vary depending on your location.
Free shipping on all orders over $50. Orders under $50 have a flat shipping fee applied at checkout.
We accept returns within 30 days of delivery. Items must be unworn and in original condition. Contact us to initiate a return.
Yes. You'll receive a tracking link via email once your order has shipped. If you haven't received it within 3 days, check your spam folder or contact us.
Can't find your questions?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.
